User Privacy Policy

Introduction

This User Privacy Policy (“Privacy Policy”) is intended to explain how MyCoPilot ride-sharing app (the “App”) collects, uses, and protects the personal information of its users. This Privacy Policy applies to all users of the App.

1. Collection of Personal Information

MyCoPilot App collects the following types of personal information:

Name
Contact information (e.g., phone number and email address)
Payment information (e.g., credit card details) Location data
Device information (e.g., device type and operating system)
Additional information (e.g., vehicle type and model)

2. Use of Personal Information

The personal information collected by MyCoPilot App is used for the following purposes:

To provide our App’s services, such as connecting travelers with drivers and processing payments
To communicate with users about our App and its services
To improve our App and its services
To comply with legal requirements

3. Sharing of Personal Information

MyCoPilot App does not share personal information with third parties, except in the following circumstances:

With the user’s consent
To provide the App’s services, such as connecting riders with drivers
To comply with legal requirements such as verification of users
In the case of a merger, acquisition, or bankruptcy

4. Protection of Personal Information

MyCoPilot App takes reasonable measures to protect the personal information of its users. This includes implementing physical, electronic, and administrative safeguards. However, no system can guarantee 100% security, and our App cannot be held responsible for unauthorized access to personal information.

5. Retention of Personal Information

MyCoPilot App retains personal information for as long as necessary to provide its services and to comply with legal requirements.

6. Access to Personal Information

Users can access and update their personal information through MyCoPilot App’s account settings.

7. Changes to Privacy Policy

MyCoPilot App reserves the right to modify this Privacy Policy at any time. Changes will be effective immediately upon posting on the App. We encourage users to review this Privacy Policy regularly for any changes.

8. Data Processing and Transfer

MyCoPilot App processes user data in accordance with applicable data protection laws. If our App transfers user data to a third party, we will ensure that the recipient provides an adequate level of protection for personal data and complies with applicable data protection laws.

9. Changes to Privacy Policy

10. User Responsibility

11. Data Deletion

Upon request, MyCoPilot App will delete a user’s personal information, except where it is required to be retained by law.

12. Cookies and Tracking Technologies

MyCoPilot App uses cookies and other tracking technologies to provide its services and improve the user experience. Cookies are small text files that are stored on a user’s device and allow the App to remember preferences and user data. Users can control the use of cookies through their browser settings.

13. Children's Privacy

MyCoPilot App is not intended for children under the age of 13 and does not knowingly collect personal information from children under the age of 13. If we become aware that MyCoPilot App has collected personal information from a child under the age of 13, we will take steps to delete that information.

14. Dispute Resolution

Any disputes arising from this Privacy Policy will be resolved in accordance with applicable law.

15. Governing Law

This Privacy Policy is governed by the laws of federal republic of Nigerian.

16. Contact Us

If you have any questions or concerns about this Privacy Policy or MyCoPilot App’s handling of personal information, please contact MyCoPilot App team at support@mycopilot.ng.